Our site uses tools like Google Analytics to collect non-personally-identifying information like your browser type, language preference, referring site, and the date and time of your visit. We do that to better understand who is visiting and how we can make our site more useful.
Forms On Our Site
We also collect personally identifying information like your email address, your website URL, and your Internet Protocol (IP) addresses when you submit a form. We don't make this information available and if we don't need the data, we don't collect it on the form. We use your personally-identifying information like your email address to reach back to you and reply to your questions.
If you make a purchase on our site, you require us to gather personally identifying information. But we limit how much and what type of information we gather depends on the nature of the interaction. If you buy an online course or ebook, we collect the personal and financial information required to process your purchase and pass it to our payment gateway – Stripe (more details on their privacy policies can be found here). In each case, we only collect what we need to deliver what you're requesting. And we don't disclose that information in any ways other than how we articulate them here in this policy.
Making A Purchase From Outside The US?
For individuals in the European Economic Area (EEA), your data may be transferred outside the EEA. Where your personal data is transferred outside the EEA, it will only be transferred to countries that have been identified as providing adequate protection for EEA data or to a third-party where we have approved transfer mechanisms to protect your personal data – i.e., by entering into the European Commission's Standard Contractual Clauses, or by ensuring the entity is Privacy Shield certified (for transfers to US-based third parties). For further information, please contact us using the details set out in the “Contact us” section below.
It's your personal data and you have certain rights relating to it. When it comes to marketing communications, you can ask us not to send you these at any time – by following the unsubscribe instructions contained in the marketing communication, or send your request to the email below, in the “Contact us” section.
Depending on your country you may have the right or choice to:
- Access your personal data, update it, restrict or object to its processing, or request its deletion (see below)
- Receive the personal data you provided to transmit it to another company
- Withdraw any consent provided
- Where applicable, lodge a complaint with your supervisory authority
The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you've requested or to comply with applicable legal, tax or accounting requirements).
We'll retain your personal data for as long as we have a relationship with you and for a period of time afterward where we have an ongoing business need to retain it, in accordance with our data retention policies and practices. Following that period, We'll delete or anonymize it.
You can exercise these rights at any time by sending us an email. See the “Contact us” section below.
If you're not happy with how we are processing your personal data, please let us know by sending an email. We will review and investigate your complaint, and get back to you within a reasonable time frame.
Employees, Contractors, And Your Data
We only share your personal information in order to process certain purchases where we may be using an employee, contractor or partner to help us fulfill your requests. Each of these folks has agreed to not disclose it to others. We don't rent or sell your personally-identifying information to anyone, including any partners we may be using.
Our Partners And Your Data
- Vimeo / YouTube – We enable embedded videos on our site. These sites may capture browser and IP data, but are never passed additional personally-identifying data (like your name/email) from us.
Protecting Your Data
We are doing everything we can and know of to reasonably protect against any unauthorized access or use of potentially personally-identifying and personally-identifying information.
If you have questions or want to talk about any of this, feel free to reach us by email at getsupport [at]underwp.com.